Einstein Brothers
For their ‘gourmet’ bagels, only 40 percent of customers return to Einstein Brothers. Numerous guests grumble about both the freshness and blandness, choosing bagels from the superior quality grocery store instead. Not only are their bagels bad but people also complain about bad customer service and bitter coffee. Accuracy and timeliness are not their selling points, if you get what we mean!
Consumer Score: 40%
White Castle
For their ‘gourmet’ bagels, only 40 percent of customers return to Einstein Brothers. Numerous guests grumble about both the freshness and blandness, choosing bagels from the superior quality grocery store instead. Not only are their bagels bad but people also complain about bad customer service and bitter coffee. Accuracy and timeliness are not their selling points, if you get what we mean!
Consumer Score: 39%