A minor incident
One busy evening during the dinner rush, a minor issue with a difficult customer quickly escalated. An older gentleman loudly complained that his food was too cold, waving Emily over to demand a replacement. Despite her calm and professional approach to resolve the matter, the tension only grew. The man became increasingly agitated, his raised voice beginning to draw the attention of other diners. Emily remained composed, but her efforts to de-escalate the situation seemed to frustrate him even more.

A Minor Incident
Firing her
David, eager for an excuse, seized the moment to fire her, insisting she was bad for business. “This is unacceptable,” he said sharply, pulling Emily aside. “I’m afraid we have to let you go.” Emily met his gaze for a fleeting moment before nodding silently. Without a word of protest or plea, she calmly gathered her belongings and walked out of the restaurant. As the door closed behind her, David was left with a peculiar mix of satisfaction and unease.

Firing Her