Setting the Scene
With a glance toward Joshua, we dimmed the lights, shifting everyone’s attention to the screen as our presentation began. The slides revealed a stark reality—operational issues that could no longer be ignored. From broken equipment to neglected areas, everything I had observed during my visit was laid bare. The employees leaned forward, intently taking in each point, while Lisa folded her arms—a subtle but telling display of defensiveness. The truth was undeniable, stripped of pretense and no longer hidden beneath the surface.
Setting The Scene
Lisa’s Defensive Reaction
Lisa initially resisted the undeniable evidence laid out in the presentation, her usually steadfast confidence visibly faltering. Her gaze flickered nervously around the room as she tried to hold her position. “These… these can’t be accurate,” she stammered, though the images on display left no room for doubt. Her objections, however, only underscored the inevitable truth: change wasn’t just necessary—it was long overdue. The tension in the room made it clear that everyone else saw it too, her resistance serving only to emphasize the point.
Lisa’s Defensive Reaction
