Lisa’s Clueless Entrance
Lisa stepped forward, notes in hand, completely unaware of what lay ahead. She took her place at the front, her usual air of confidence apparent as she scanned the room. From my spot in the corner, I watched, fully aware of what was about to unfold. To Lisa, this was just another routine meeting she was here to lead. What she didn’t know was that today would be anything but ordinary. I leaned back, content to let the moment unfold as planned.
Lisa’s Clueless Entrance
Brushing Off Complaints
Lisa began her remarks with her characteristic calm and composed demeanor. “I’ve heard some complaints,” she said, “but most seem exaggerated or lack a solid foundation.” Her tone was steady, brushing aside any hint of concern. It was evident she didn’t recognize that these weren’t just trivial grievances—they were genuine issues demanding attention. I glanced around the room, noting the varied reactions. Some staff members bristled visibly, while others kept their expressions carefully neutral. One thing was clear: something needed to change.
Brushing Off Complaints
