Witnessed Reprimanding
As I walked through the lobby, I noticed Lisa reprimanding the receptionist. “We can’t afford these kinds of mistakes!” she snapped, her tone sharp and biting. The receptionist visibly shrank, her embarrassment evident, while nearby customers shifted uncomfortably. Such public scolding did little to foster a welcoming atmosphere for our guests. Instead, it underscored how Lisa’s abrasive management style was tarnishing our reputation for hospitality.

Witnessed Reprimanding
Flipping Through Photos
Later, Lisa retreated to her office, immersing herself in a trove of old photographs. Each image captured a fragment of the hotel’s storied past, like glimpses into a living time capsule. As she flipped through the pages, one photograph made her stop. Her eyes lingered on it, a flicker of confusion briefly crossing her face. The man in the picture looked strikingly like me. The thought of her noticing brought a quiet chuckle to my lips.

Flipping Through Photos